Paul J Ralph, FRSA
Access and Inclusion Specialist

Working with people and organisations to extend a warm welcome to colleagues, visitors, customers and clients.

Let me tell you about some of the work I am interested in. In one sentence I think it’s fair to say that I work with people and organisations to help them when considering how to include disabled people in their service offering. Helping businesses to understand the customer journeys made by their disabled visitors, guests and supporters.
Photo: Paul getting off the High Speed train at St. Pancras Station, London

What does that mean?

My work involves talking to people, telling stories, sharing ideas and hearing people's tales. The conversations can touch upon auditing for access, testing for inclusion, training, advising, sharing good practice, devising plans and mentoring. I can be found talking to people, to organisations, to elected representatives, community groups and anyone seeking to include disabled people in their activities.

I often speak at conferences and gatherings about access and inclusion. I like to share the stories of good things I have seen, that my friends have told me about, and want to share. Positive stories of inclusion that when shared form a catalyst for forming new ideas and that often are the beginnings of create even more inclusive opportunities.

If you want to know more get in touch. I and my colleagues will be happy to meet you and explore how we can help you in your journey toward being accessible and inclusive for everyone. You can contact me by email at and I will get back to you as soon as I can.