Paul J Ralph, FRSA
Access and Inclusion Specialist
My Story

My work involves auditing, testing, training, advising, visiting and bespoke pieces of work to help people and organisations include disabled people in their activities.

This can take the form of helping create accessible websites, developing inclusive publications, looking at accessible environments, inclusive events, training, consultations or public facing customer care. Often this includes visiting your premises, trying out your services or experiencing first hand what you have to offer visitors.
Photo: Paul and Ian visiting Edinburgh Fringe

I often speak at conferences and gatherings about access and inclusion. I mainly speak about the good things that I have seen and want to share. Often by sharing what can be achieved we can form new ideas and begin to create even more inclusive opportunities.

Or it may be that I simply come to meet you and have a chat about what you’re doing and what you want to achieve.

Some Background

I have often been asked about writing a book to collect and collate my adventures and experiences; something I still hope to do. I have written a
book but this is more about my areas of interest than my adventures.

My early professional life was in and around the field of social work and specialising in physical and sensory impairments. Tinged with a little irony, perhaps, as in those days I had no idea that I might acquire one myself.

As time passed I needed to explore less ‘physical’ means of employment and embarked on a career in the emerging world of information technology. With qualifications in strange things like SQL databases, server architecture and software development my journey rapidly moved me toward information technology as an enabling tool for disabled people. The first conference I attended on this theme way back in the late 1980’s led to a lifelong passion to make technology open and accessible to all.

In recent years, I set up one of Scotland’s first Community Interest Companies, a type of social enterprise, and gathered a team of talented people to design and develop accessible publications and websites. Designed by disabled people for disabled people. Seven successful years later and I decided the time had come to work purely in the field of access and inclusion and so the current chapter of my ‘journey’ started.

My current work focuses very much on user experience and customer journeys. I can often be found visiting a tourist attraction and advising on the accessibility and inclusion. More often than not my visits are by way of confirmation that a venue has great access but simply didn’t know if as they say ‘they had got it right’. Training is another area of my work where I deliver bespoke Disability Equality Training; no one session is the same as another. It may be for the Edinburgh Fringe Society, Visit Scotland or Euan’s Guide by way of recent examples.

I can often be found out and about with Euan’s Guide where I provide help, encouragement and professional services. By sharing the great stories of accessibility to the places people want to visit we can encourage change as more and more people and places get involved.

In my spare time, as well as professional work, I am passionate about equality and promoting the skills, talents and aspirations of disabled people.

In the odd hours where I am not working or doing the necessary pursuits of daily life I champion Disabled Access Day and enjoy quietly supporting other groups and initiatives who are working toward making society a more inclusive place. Check out my latest video.

Want to know more?

If you want to know more get in touch. I’m happy to meet you and explore how we can help you in your journey toward being accessible and inclusive for everyone. You can contact me by email at and I will get back to you as soon as I can.


I tend to work in Edinburgh and across Scotland but with the occasional adventures beyond. I’m always open to suggestions and invitations!